Position Summary:
Reporting to the Manager, the Secretary is responsible for a range of clerical duties including: typing, filing, photocopying, faxing, reception, appointment/staff scheduling, payroll, record keeping, statistics as appropriate, mail handling, ordering office supplies, coordinating the service and maintenance of office equipment and ensuring confidentiality of all client related files. This position requires an individual with a significant degree of independence, organizational skills and good judgement. The Secretary complies with the Occupational Health and Safety standards for the hospital and is proactive in promoting a safe work environment.
Qualifications:
Minimum of 3 (three) years’ experience in a secretarial position interacting with individuals with a mental illness – preferred
Exceptional verbal and written skills; ability to interact effectively with all levels of staff, public and regional health care agencies and providers
Excellent organizational and time management skills with ability to prioritize multiple projects, objectives and deadlines
Demonstrated ability to work independently and as an effective team member
Demonstrated thoroughness and attention to detail
Demonstrated strong interpersonal and communication skills
Demonstrated effective problem solving and analytical skills
Demonstrated ability to be flexible and adaptable in a changing work environment
Triage and coordinate communication between team and clients
Work with callers to relieve urgent situations or to temporarily manage them until clinical staff are available
Greet people at the ACT offices and answer phones in a pleasant, courteous and professional manner
Demonstrated knowledge of general office procedures
Scheduling and Kronos
Demonstrated excellence in working knowledge of English grammar, spelling and punctuation.
Demonstrated commitment to maintaining/enhancing competence through participation in appropriate continuing education activities
Order and maintain unit supplies, equipment, and furniture, and arrange for repairs when necessary (including ACT vehicles)
Record important statistical requirements such as client admissions and discharges
General good health and a level of fitness appropriate for the demands of the position
Demonstrates a commitment to participate in Quality Improvement Initiatives/Programs
Excellent communication skills with the command of the French language considered an asset.
Hotel-Dieu Grace Healthcare is committed to providing accessible employment practices that follow the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Should you require accommodation during any phase of the recruitment process, please let our recruitment team know.
Education and/or Certification:
Graduate of a Community College Office Administration -Health Services Diploma Program– preferred
Minimum typing 40 WPM – required (mandatory testing)
Medical Terminology – required (mandatory testing)
Our hiring decisions are based on merit, qualifications, and hospital needs; we strongly encourage applicants from all backgrounds. If you require accommodations during any stage of the recruitment process, please notify the Human Resources Department at 519 257 5111 ext. 73023 so we can provide you with appropriate services.