Current Opportunities

Position Summary:

Reporting directly to the Hôtel-Dieu Grace Healthcare Security Supervisor, all Security Guards are required to ensure the safety and security of patients, visitors, staff and building facilities. Based on a foundation of compassion and effective communication, guards will be successful and aided in their roles through their understanding of crisis intervention techniques, proper patrol skills, emergency response preparation and effective investigation and report writing skills.

Qualifications:

RESPONSIBILITES:

·         Ensure and enforce a safe and secure environment for all persons

·         Maintain familiarity and adherence to HDGH workplace policy, municipal, provincial and federal law/legislation during periods of enforcement and conflict resolution

·         Proactively collaborate with staff and peers to prepare and plan preventative de-escalation/crisis intervention techniques

·         Continually utilize excellent verbal, nonverbal and physical skills to avert injuries to self and others

·         Provide a crime deterrent through preventative patrol visibility

·         Monitor pedestrian and vehicle traffic flow for effectiveness

·         Conduct preliminary investigation and information gathering for security concerns

·         Respond to all emergency situations as HDGH first responders

·         Professionally complete all required daily documentation within memo books, electronic investigative reports and daily logs as required

·         Liaise in a professional manner with community first responders at all relevant times

·         Understand and conduct oneself in alignment with the Mission, Vision and Values of HDGH

·         All other identified responsibilities and duties as assigned

SKILLS & ABILITIES:

·         Exceptional level of honesty and integrity

·         Strong interpersonal, communication, and customer service skills

·         Strong critical thinking and problem solving skills

·         Working knowledge of computers and common software (Excel/Data Entry/Word)

·         Working knowledge of physical protection systems - access control, CCTV, wander alarms, personal alarms. Fire alarm systems etc.

·         General good health and a level of fitness appropriate for the demands of the positon

·         Ability to maintain a calm, professional demeanour at all times

• Hotel-Dieu Grace Healthcare is committed to providing accessible employment practices that follow the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code.  Should you require accommodation during any phase of the recruitment process, please let our recruitment team know.

Education and/or Certification:

·         Post-Secondary education in relevant field of study, or suitable work experience in relevant environment.

·         Law & Security/ Administration/Criminology/Law Enforcement - preferred

·         Relevant coursework in security field – IAHSS,IFPO,SMG, CPI - preferred

·         Valid Ontario MCSCS Security License – Required

·         Standard First Aid/CPR-C w/AED – Required

·         CPI – Non Violent Crisis Intervention – Required