Position Summary:
The Manager of Pharmacy is responsible for overseeing all operations of pharmacy services including but not limited to the safe, effective and efficient medication management. The manager will support and oversee clinical excellence, regulatory compliance, quality improvement and patient safety initiatives. The role will promote quality patient care by optimizing evidence-based medication use, ensuring medication safety for all that the department serves. The Pharmacy Manager will provide leadership to pharmacy staff, foster interdisciplinary collaboration and drive continuous improvement in pharmacy practice.
Qualifications:
RESPONSIBILITIES
• Develop and maintain pharmacy services in accordance with provincial regulations, accepted standards, professional practices and organizational policies.
• Ensure safe and effective medications use processes throughout the organization.
• Support the optimization and implementation of pharmacy information systems and medication automation technologies.
• Troubleshoot technical and front-line staff concerns and oversee satisfactory resolution of issues
• Manage staff scheduling and payroll, performance management and labour relations as required
• Develop and implement departmental goals, policies and procedures
• Monitor workload, staffing levels, productivity and service outcomes.
• Promote evidence-based practices and medication stewardship programs.
• Lead medication safety and quality improvement initiatives
• Monitor and follow up on medication incidents
• Collaborate with physicians, nursing leaders and interdisciplinary teams on patient care initiatives
• Manage and review departmental budgets and monthly financial reports.
• Utilize data and analytics for quality improvement of services and development of new initiatives
• Foster a positive, respectful and inclusive work environment.
Education and/or Certification:
EDUCATION/TRAINING EXPERIENCE:
• Undergraduate or Doctorate Degree in Pharmacy
• Licensed and in good standing with the Ontario College of Pharmacists
• 3 to 5 years of progressive leadership experience in a healthcare environment
• Knowledge of governing body for regulated health care professionals
• Knowledge of medication use and distribution
• Computer literacy involving Microsoft Office Software’s including: Outlook, Excel, Word, and PowerPoint
• Excellent time management skills
• Experienced working with budgets, payroll systems and scheduling
• Practice good interpersonal, communication and organizational skills
• Co-ordinate and prioritize work with having the ability to cope with high level of stress.
• Effective advanced skills and competencies in critical thinking and problem solving, negotiation and conflict resolution.
• Superior team building and coaching abilities, both as a leader and a team member.